The official statement of Ant Mining Machine stated that it has recently received feedback from customers that some issues concerning Ant Mining Machine 17 series products are being closely monitored and actively communicated with customers to compensate users for losses. Earlier, according to a report by Planet Daily, some members of the WeChat group related to the purchase of Ant 17 series mining machines exposed themselves. The number of “17” series mining machines (including S17 +, T17 and other models) purchased ranged from hundreds to thousands. The damage rate is as high as 20% -30%. The cause of the failure is concentrated in two points. One is that the heat sink is loose or displaced, which causes the computing board to short-circuit and shut down, which in turn causes the mining machine’s computing power to drop sharply.